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Delivery Queries

An email to sales@jacinabox.co.uk is the quickest way to find out about a delivery- please give us your order number and the date ordered. If you can wait a few days before phoning as we do not have time to talk through every order. Please have your details ready and contact 01260 223104 between 9.30am and 2.30pm. Mon to Friday.

PLEASE DO NOT TELEPHONE THE SHOP THEY DO NOT HAVE ORDER DETAILS THERE.

Product Information

Returns
The address for returns is The Hayloft, Gawsworth Business Court,North Rode, Congleton CW12 2NX. Please remember to enclose your name and address and order number with the return otherwise we cannot credit you.
If you are returning goods that are not faultly it is your responsibility to package them so that they are not damaged in transit.

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